THE POINT IS...



More than the problem, our inability to handle that problem disturbs us!

Showing articles in Leadershipclick to show all.


How you deal with failure can have a life-long impact!

Transformation Leadership Disruption The Future of 

“State administration has suspended 13 out of 75 colleges from the admission process,” told my friend as I was walking toward the interview venue. I was there for my university selection and admission process, and with utter shock, I nearly shouted, “What the…!” The news only came at the very last moment. So, you can imagine what I would have gone through when nearly 20% of the options were off the table. It affected the entire admissions process, and I lost my choice to study Computer Science Engineering. Whether it is uni-admission problems, Covid-19, recession, or any other crisis, none of them stays for long! But you must make sure that your response is coming from your better self.

Reading time: 4 min, read now...

Failure is not a mere failure. It is instructive!

Transformation Leadership Disruption The Future of 

Indeed, the virus has caught everyone with pants down, and I don't think any sane company or individual will forget the lesson. However, don't be mistaken to believe that this is an unprecedented change. This change was due anyway in the next three to five years. The virus merely accelerated it. Had none of this would have happened, this was supposed to be the future anyway. Anyway, now it's here, and a better response to the situation is to adapt. A few years from now, what do we want to tell our children, colleagues, friends, and families? Do we want to regret it as we look back, or do we want to take pride in our actions?

Reading time: 4 min, read now...

Human quality is not about being good under normal circumstances!

Ethics Leadership Disruption 

Quality is not only applicable to products or services, but it is also relevant to us humans and individuals. How people, governments, and businesses have been responding to the current crisis of COVID-19 has been very revealing. Especially the strengths as well as flaws in human behavior. Right from toilet paper brawls, to school closing decisions, to work-from-home challenges, to 10% product discounts amidst of all this, each of this has exposed once again — we humans are still not as advanced as we think, and many of us still have questionable quality! I have seen better human behavior before...and here is why a difficult time can expose the quality of human beings as well as humanity.

Reading time: 8 min, read now...

More than the problem, our inability to handle that problem disturbs us!

Transformation Leadership Innovation Disruption 

We see in our daily lives; a few things will disturb us. Some irate us, and some will make us sad. So, what do we do with them? Most of the time – we react! It is a natural human tendency to react. However, I think we should always give a response instead of giving a reaction. There are many reasons for it. One of them is – response is treated as positive behavior while the reaction is seen as a negative one. Moreover, it also decides the fate of results. The response produces different results than the reaction will do. A response can create more positive results than a reaction can.

Reading time: 4 min, read now...

If you want to deliver real value — you must empathize with your customer!

Transformation Leadership Innovation 

Although I spoke about this topic in a few forums several years ago, my recent experience made me revisit it because this (phenomena) keeps happening now and then. I firmly believe that how customers and suppliers perceive each other mostly and directly impacts the results. If we want to create a real value for everyone, we must shed our perceptions and see-through customer lenses to be more productive. Value always implies an explicit trade-off between what you give and what you get. And it applies in almost any context.

Reading time: 3 min, read now...

If you cannot explain it in simple terms, you do not understand it well enough!

Transformation Emerging Technologies Leadership The Future of 

A lot of times, when I quickly describe something, people ignore me. Some say that over-simplification could be the issue. And for several others, it appears that I am missing something or keeping some information out. Maybe yes! I am distilling that information because it may not be relevant or less relevant. Or perhaps it was there for diverting you from thinking clearly, so I am omitting it. Maybe that information was nothing but a distraction. Or could it be that I am genuinely trying to convey the message instead of blocking it from being understood?

Reading time: 6 min, read now...

Good decision making comes from complete clarity and rightful confidence

Transformation Leadership The Future of 

Decision making is not only a science but also an art that must be practiced and improvised continuously. These e commandments are just the beginning of it. Good decision making comes from complete clarity and rightful confidence. For this, one must step back from the current work portfolio and take a look at the bigger picture regularly. The number one barrier that is holding most people back from achieving their business’ (or even their own) full potential is their inability to make decisions.

Reading time: 4 min, read now...

What is right is not always popular… and what is popular is not always right!

Transformation Ethics Leadership Artificial Intelligence 

I am sure, each one of us in a decision-making role would have faced this at least once. When it comes to a decision that would affect a larger group of people — things are neither easy nor straightforward. If you have to make a quick decision, what is your obvious, frequent choice? Would you go for the popular one or the right one? We face this kind of dilemma every day of our life, almost everywhere — in office, community, politics, and so on. Unfortunately, in a democratic society, the minority is often sacrificed for the interest of the majority (no pun intended !). It does not matter how foolish & ignorant the majority are or how farsighted & knowledgeable the minority are.

Reading time: 3 min, read now...

Understanding how our mindset impacts our life can put us in better control

Transformation Leadership The Future of 

This happened several months ago — I was going home after a day-long work in the city and boarded the train from City Town Hall. Then, as usual, I got involved with my smartphone, until my wife called to check my arrival time. I looked up to see the nearby station/area to give her an estimate. That’s when I realized I missed my station already and I was five stations ahead. The first thing I did — acknowledged that I was heading in the wrong direction. Next, I quickly estimated how to correct the course, i.e. get down to the next station and catch another train to my destination. And then...

Reading time: 1 min, read now...

The future of writing is the future of thinking!

Emerging Technologies Leadership Artificial Intelligence The Future of 

Writing can be one of the superpowers for the coming decade, not in its own right, but as a process that enables clear thinking! Everyone doesn’t need to become a prolific writer; merely writing a journal can make a big difference in clarifying thinking and making one a better person. Let’s imbibe that; preserve human writing, preserve thinking! Our future is whatever we make it; let’s take the first step towards making it better. Let’s start thinking for ourself, today, and shun the automated feed of decisions that are made for us (by someone or something else).

Reading time: 9 min, read now...

A dozen things about AI ethics

Emerging Technologies Ethics Leadership Disruption Artificial Intelligence The Future of 

Artificial Intelligence is the imitation of human-like intelligence by the non-human abstract agency. Although primarily we assign this term to the computer system only, I think there is merit in seeing it as a broader system that involves humans and machines together. Upon adopting this more expansive concept, you will realize that AI can be a company too! Just think about Google, Facebook, and other companies as a form of AI. Do you think that's plausible?

Reading time: 3 min, read now...

The technology works best for you, only if you stay in charge of it!

Emerging Technologies Leadership Disruption Artificial Intelligence 

Last year when Apple launched a credit card, they also debuted in the technology bias domain. A wealthy tech entrepreneur (one of their own) was given ten times more credit limit than his wife on the new Apple Card. It was contrary to the fact that the couple had their assets held in common. When one complained, the answer was, "It is just the algorithm," Steve Wozniak (Apple’s co-founder) said. Apple as well as Goldman Sachs, the bank backing the card, both were unable to explain, why's that! In layperson's term, it was more like, "Computer says so...!" jingle that any company will sing at you when they have declined you for a loan, or something similar. That is THE problem.

Reading time: 7 min, read now...

My Manifesto for 2020

Emerging Technologies Ethics Leadership Disruption The Future of 

This decade is going to be a significant one for humanity as I see much disruption planted on the way. Last week, the first week of the new year was crowded with wishing messages and memes, gifs, greetings, and some other things. Many people have asked me about my goals for this year and if I have made any resolutions. This year, not! I think resolutions and goals are overrated these days. Typically, most of us would have made resolutions or goals for this year. And, as usual, some will follow through, and some will fall through. What if, instead of making any resolutions, we come up with the purpose or agenda for the year? I reckon that would be easier, wouldn’t it?

Reading time: 4 min, read now...

Our mindset can have a significant impact on our lives!

Transformation Leadership Disruption The Future of 

There was once a man who lived by the side of the road and sold hot dogs. He was hard of hearing, so he had no radio. He had trouble with his eyes, so read no newspapers. Moreover, of course, he didn't watch television. However, he sold delicious hot dogs. He put up signs on the highway telling everyone how good they were, he stood on the side of the road and cried out to all that past, "Buy a hot dog, they are the best in town." So people bought his hot dogs, and he increased his meat and bun orders. He bought a bigger stove to take care of all the extra business. He finally got his son to come and help him out with his business.

Reading time: 6 min, read now...


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