THE POINT IS...



More than the problem, our inability to handle that problem disturbs us!

Showing articles in Innovationclick to show all.


More than the problem, our inability to handle that problem disturbs us!

Transformation Leadership Innovation Disruption 

We see in our daily lives; a few things will disturb us. Some irate us, and some will make us sad. So, what do we do with them? Most of the time – we react! It is a natural human tendency to react. However, I think we should always give a response instead of giving a reaction. There are many reasons for it. One of them is – response is treated as positive behavior while the reaction is seen as a negative one. Moreover, it also decides the fate of results. The response produces different results than the reaction will do. A response can create more positive results than a reaction can.

Reading time: 4 min, read now...

If you want to deliver real value — you must empathize with your customer!

Transformation Leadership Innovation 

Although I spoke about this topic in a few forums several years ago, my recent experience made me revisit it because this (phenomena) keeps happening now and then. I firmly believe that how customers and suppliers perceive each other mostly and directly impacts the results. If we want to create a real value for everyone, we must shed our perceptions and see-through customer lenses to be more productive. Value always implies an explicit trade-off between what you give and what you get. And it applies in almost any context.

Reading time: 3 min, read now...


Sign up today!

Get my monthly musings straight to your inbox.