14 Mar 2022 11:00 am

Welcome to the ICT podcast. This is the first episode of season three. In this episode, I have the Chairman and CEO of a well-known brand WD-40 Company, Garry Ridge.

Garry is also an adjunct professor at the University of San Diego where he teaches the principles and practices of the corporate culture. In fact, in my conversation with him, I am delving into this further.

In this episode, we are talking about:

• What does empathy mean to you? How do you practice it?
• What is the role of ego concerning empathy?
• What are some of the basic elements of distinctive culture at WD40?
• The obstacles faced when forming this tribe.
• Psychological safety is one of the main things that companies are now trying to achieve. What are your views on psychological safety at work?
• How do you foster such an environment?
• What are some of the major learning moments in your career?
• What would you advise your 20 yrs old self to do differently or do more?

Garry O. Ridge is Chairman and CEO of WD-40 Company. He joined WD-40 Company in 1987 and held various leadership positions in the company before being appointed CEO in 1997. He is also an adjunct professor at the University of San Diego where he teaches the principles and practices of corporate culture in the Master of Science in Executive Leadership program.

Garry is passionate about the learning and empowering organizational culture he has helped establish at the WD-40 Company. In 2009, he co-authored a book with Ken Blanchard outlining his effective leadership techniques, titled "Helping People Win at Work: A Business Philosophy Called ‘Don’t Mark My Paper, Help Me Get an A."

A native of Australia, Mr Ridge holds a certificate in Modern Retailing and wholesale distribution and a Master of Science in Executive Leadership from the University of San Diego